Returns And Exchange

We want you to love what you ordered, but if something isn’t right, let us know. We’ll give you an exchange.In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, you may exchange the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for a exchange, within 7 days from the date on which these goods are delivered.

We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate.


It’s easier than you think. Follow these simple steps to return your purchase.Pack your return securely, in the original package if possible.

Courier the parcel back to us :

Polago Clothing
Plot no 1083,6th avenue,Flat G,3rd floor ,Anna Nagar, Chennai- 600040,Tamil Nadu
Mobile/ Tel.: +91-9790730061

Whatsapp us your order number and the exchanged product you would like to buy on +91-9790730061.

Once we recieve the product, we shall dispatch your exchanged product.

Incase of exchange outside Chennai, extra shipping charges would be applicable for the reverse shipment. We shall update you the charges on whatsapp.

No returns or exchanges on discounted merchandise

We do not provide reverse pick ups


Exchanges can be processed only once per order

All the purchases will be non-refundable