To start the exchange process for your order, please enter your email address or phone number and the order number below.
How do I exchange ?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to exchange
- You will get a confirmation email once the exchange request is approved
- We will arrange a reverse pick up and the same will be communicated to you over mail.
What items are exchangeable ?
You can exchange your items within 7 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
Free gifts or promotional items are not exchangeable !
- The customer has to bear the shipping costs for to and fro for the exchange.
- No returns or exchanges on products purchased using coupon codes during seasonal sale placed in the store.
- If at all you need an exchange for sale products otherwise, we do provide the same but it can be only exchanged from the products at the sale store ( 599 & 999 ) only.
- We provide reverse pick ups only in india, chargeable extra.
- No Exchange on international orders
- NO EXCHANGE OR RETURNS ON ACCESSORIES
- All purchases made during sale are not eligible for returns or exchanges.
- Exchanges can be processed only once per order
- All the purchases will be non-refundable
- All products are eligible for exchange only for 7 days from date of delivery. Anything sent to us post the time frame would be sent back with no exchange.
Are there any charges for exchange?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my exchange?
- Once your exchange is received and inspected, we will send you an email to notify you with your exchange coupon code ( Credit Note Valid For One Month )
- You can use the code and place your exchange order in our website
- All Sale Items can be exchanged only with sale items ( 599 & 999 Store )
- Kindly use the same email ID while placing the exchange order as you used in the original order.