To start the exchange process for your order, please enter your email address or phone number and the order number below.
How do I exchange ?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to exchange
- You will get a confirmation email once the exchange request is approved
- We will arrange a reverse pick up and the same will be communicated to you over mail.
What items are exchangeable ?
You can exchange your items within 7 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- There are NO REFUNDS, all prodcuts are exchangeable for a credit note valid for one month at our store.
- Exchanges can be processed only once per order
Free gifts or promotional items are not exchangeable !
- The customer has to bear the shipping costs for reverse pick up ( roughly between INR 100- 150 )
- No returns or exchanges on products purchased on sale.
- Exchanges will be processed only once per order.
- We provide reverse pick ups only in india, chargeable extra.
- No Exchange on international orders
- NO EXCHANGE OR RETURNS ON ACCESSORIES
- All purchases made during sale are not eligible for returns or exchanges.
- All the purchases will be non-refundable
- All products are eligible for exchange only for 7 days from date of delivery. Anything sent to us post the time frame would be sent back with no exchange.
Are there any charges for exchange?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my exchange?
- Once your exchange is received and inspected, we will send you an email to notify you with your exchange coupon code ( Credit Note Valid For One Month )
- You can use the code and place your exchange order in our website
- All sale Items are non-exchangeable.
- Kindly use the same email ID while placing the exchange order as you used in the original order.