To start the exchange process for your order, please enter your email address or phone number and the order number below.

How do I exchange ?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to exchange
  • You will get a confirmation email once the exchange request is approved
  • We will arrange a reverse pick up and the same will be communicated to you over mail.

 

What items are exchangeable ?

You can exchange your items within 7 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging
  • There are NO REFUNDS, all prodcuts are exchangeable for a credit note valid for one month at our store.
  • Exchanges can be processed only once per order

Free gifts or promotional items are not exchangeable !

  • The customer has to bear the shipping costs for reverse pick up ( roughly between INR 100- 150 )
  • No returns or exchanges on products purchased on sale.
  • Exchanges will be processed only once per order.
  • We provide reverse pick ups only in india, chargeable extra. 
  • No Exchange on international orders
  • NO EXCHANGE OR RETURNS ON ACCESSORIES
  • All purchases made during sale are not eligible for returns or exchanges.
  • All the purchases will be non-refundable
  • All products are eligible for exchange only for 7 days from date of delivery. Anything sent to us post the time frame would be sent back with no exchange.

Are there any charges for exchange?

  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my exchange?

  • Once your exchange is received and inspected, we will send you an email to notify you with your exchange coupon code ( Credit Note Valid For One Month )
  • You can use the code and place your exchange order in our website
  • All sale Items are non-exchangeable.
  • Kindly use the same email ID while placing the exchange order as you used in the original order.